Sinch reports that many businesses struggle to maintain context across customer service interactions, leading to frustration and diminished loyalty. Effective infrastructure that preserves context is ...

In the 1960s an MIT professor named Joseph Weizenbaum created a chatbot called ELIZA. The conversations people had with it set precedents for the chatbots to come.

OpenAI launched ChatGPT Work, a new AI agent that connects to email, Slack, calendars and GitHub to automate work tasks ahead ...

Many organizations assume that deploying CAPTCHA is enough to stop automated attacks.Yet security teams continue to encounter a frustrating reality: bots are st ...

OpenAI has launched ChatGPT Work, a GPT-5.6-powered agent that acts across your apps and files, runs scheduled tasks, and can stay with a project for hours.

OpenAI's new ChatGPT Chrome extension brings context-aware AI directly into your browser, challenging Google's Gemini Side ...

ChatGPT Work, powered by OpenAI's advanced AI model GPT-5.6, can gather context from apps, files and workflows to create ...