While most B2C companies believe they are delivering good or great commerce experiences, consumers are providing a reality check. A Deloitte survey of 550 B2C leaders and 1,000 U.S. consumers finds ...

While cybersecurity budgets at financial services institutions are constrained compared with previous years, fundamental concerns still dominate priorities, according to a recent survey report from ...

The enterprise technology landscape has fundamentally shifted, with AI prompting boards, leaders, and the workforce to rethink how they operate, compete, and create value. The organizations bold ...

In late 2018, Guardian Life Insurance Company of America decided to upgrade its technology systems. After almost 20 years on their old enterprise resource planning (ERP) system, the company faced a ...

In just a few years, a bank’s most powerful marketing decision-maker may be an AI agent. Agentic systems are beginning to realize efficiency gains in some marketing workflows, including campaign ...

As the race to build AI infrastructure intensifies, the defining challenge may be more about execution than ambition, says Stanley Chen, CEO of Telamon, a telecommunications company. Demand is surging ...

As CFO of Liberty Mutual, Julie Haase is shaping a finance organization built for the future—one that helps the organization make higher-quality decisions at greater speed by strengthening its data, ...

In 2023, some of the largest and most successful film and TV franchises began as video games, and some of the biggest video games began as movies or TV shows. Adapting games to films is not new, but ...

Women’s sports have been growing in popularity for decades, drawing attention not just from fans and the media but also from advertisers. Recent women’s championship events in basketball and golf, ...

Cost and profitability management is at the heart of business decision-making and effective strategy. There are many factors to consider for effective profitability management, including selecting an ...

ROI is the goal for most organizations today as they work to conceive and execute a bold AI vision, but measurable value can be elusive. Whether owing to greater-than-expected costs, ...

Depending on its size, a financial services organization could have thousands of contracts with third-party providers at any one time, spanning large ERP systems right down to the florist that ...